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Are you worried about an adult? Please call 0344 800 8020

Report a concern

Escalation points of contact for organisations

Not sure who to escalate your concern to within an organisation?  Here are some points of contact.





Safeguarding Adults Team, telephone 01603 421311 or email: [email protected]


Detective Inspector in the MASH via [email protected]


Via the safeguarding team [email protected]

East Coast Community Healthcare

ECCH safeguarding team

[email protected]

Norfolk County Council

Customer service centre 0344 800 8020 (this may include a request for attendance by someone from the Emergency Duty Team if the person regularly raises concerns out of hours)

Fire service

Safeguarding lead / prevention lead

Telephone 0300 123 1669 or [email protected]

Acute hospitals

Safeguarding teams or safeguarding adult leads

[email protected] (QEH)

[email protected] (NNUH)

[email protected] (JPUH)


Relevant GP surgery, contact details can be found on the internet

Housing/District Council

City or district council or through housing provider

East of England Ambulance Service

[email protected]