7 minute briefings

The 7 minute briefing is a technique borrowed from the FBI. Learning for 7 minutes is manageable in most services and makes information simple to remember. The short briefings hold people’s attention, as well as giving managers something to share with their staff. Clearly the briefings won’t have all the answers, but it is hoped that they will act as a catalyst to help teams and managers reflect on their practice and systems.

Managing racist abuse when providing care

In a Norfolk SAR to be published in September 2021, learning was identified that would apply across many settings where health and social care support is given to individuals who may have impairment to their mental capacity.