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Policy and procedures

Norfolk Multi-Agency Safeguarding Adults Policy & Procedure

See below for our multi-agency policy and procedures for safeguarding adults in Norfolk.

The model policy is an example policy that organisations can adapt for their own use.

NSAB also have a model policy more specifically for volunteer and community groups.

NSAB mandate signatories

Date: 2022-03-16 / PDF (603 KB)


Date: 2021-09-02 / PDF (364 KB)


Date: 2021-09-02 / PDF (167 KB)


Care Act guidance 2014 sets out expectations for local authorities, their relevant partners and those providing universal care and support services, to have clear policies for dealing with allegations against people who work, in either a paid or unpaid capacity, with adults with care and support needs.  Allegations of abuse or neglect are different to concerns expressed about the quality of care of practice, or a complaint.

The (Norfolk County Council Adult Social Care) Safeguarding Adults Data Sharing (SADS) process  also takes into account the balancing of the data subject’s privacy rights under Article 8 of the Human Rights Act 1998, with the rights of adults at risk of abuse and neglect. 

Only use this referral form to alert Adult Social Care to any concerns about a person in a position of trust.



Safeguarding Adults Review Policy & Procedure

Please email completed SAR referral forms to:

Date: 2020-06-26 / PDF (420 KB)


Other Organisations

External organisations have also developed policies which will help to support staff in particular situations. 

Date: 2018-01-20 / PDF (272 KB)


Date: 2019-05-01 / PDF (1.4 MB)