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Policy and procedures

Norfolk Multi-Agency Safeguarding Adults Policy & Procedure

See below for our multi-agency policy and procedures for safeguarding adults in Norfolk.  You, and the organisation that you represent, can show that you have signed up to NSAB's policies and procedures by completing our mandate

The model policy is an example policy that organisations can adapt for their own use.

NSAB also have a model policy more specifically for volunteer and community groups.

NSAB mandate signatories

Date: 2023-05-22 / PDF (662 KB)


Date: 2023-05-22 / PDF (544 KB)


Date: 2021-09-02 / PDF (202 KB)


NSAB Model Policy Word version

Date: 2022-08-12 / DOCX (52 KB)


Safeguarding Adults Data Sharing (SADS) referral form

Care Act guidance 2014 sets out expectations for local authorities, their relevant partners and those providing universal care and support services, to have clear policies for dealing with allegations against people who work, in either a paid or unpaid capacity, with adults with care and support needs.  Allegations of abuse or neglect are different to concerns expressed about the quality of care of practice, or a complaint.

The (Norfolk County Council Adult Social Care) Safeguarding Adults Data Sharing (SADS) process  also takes into account the balancing of the data subject’s privacy rights under Article 8 of the Human Rights Act 1998, with the rights of adults at risk of abuse and neglect. 

Only use this referral form to alert Adult Social Care to any concerns about a person in a position of trust.



Safeguarding Adults Review Policy & Procedure

Please email completed SAR referral forms to: [email protected]

Date: 2020-06-26 / PDF (420 KB)


Multi Agency Self Neglect & Hoarding

See also our pages on this subject Self-neglect & Hoarding.

NSAB have developed and published Norfolk’s Self-Neglect and Hoarding Strategy, which has more detailed guidance on how to work with and support individuals in this category - Safeguarding Adults Reviews  frequently highlight self-neglect signs and symptoms as a factor in or indicators of subsequent serious events that have resulted in life threatening consequences, or even death. When seen in isolation, self-neglect and/or hoarding behaviours may not give rise to safeguarding intervention. However, when viewed alongside other potential risks, a very different picture often emerges.

To address and coordinate this important area of work across partner agencies, NSAB produced and published this strategy, which aims to be part of the growing work around early intervention and preventative agendas.

Norfolk’s Self-Neglect and Hoarding Strategy

 Practitioner Guide


Safeguarding framework for prisons and approved premises

Prisons and criminal justice agencies, like hospitals and care homes, must have their own internal safeguarding arrangements to respond to safeguarding concerns. His Majesty’s Inspectorate of Prisons (HMIP) has detailed these in Expectations published in 2017 Version 5 (HMIP 2017).

This framework outlines best practice in responding to the safeguarding needs of prisoners with needs of care and support.

It is not prescriptive, but it is a tool to help inform and shape the development of safeguarding arrangements in local prisons and criminal justice agencies.

It seeks to establish a consistent approach and may also be used by local prisons, other settings and criminal justice agencies as a tool to benchmark their practice against the locally agreed multi-agency safeguarding arrangements.

NSAB Framework for safeguarding in prisons and approved premises

Other Organisations

External organisations have also developed policies which will help to support staff in particular situations. 

Date: 2019-05-01 / PDF (1.4 MB)