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Accessibility Statement

Accessibility statement for Norfolk Safeguarding Adults Board

This accessibility statement applies to

This website is run by Norfolk Safeguarding Adults Board. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some documents are not fully accessible due to various issues including missing or inaccurate alt text, inline graphics, missing tagging and language attributes 

Feedback and contact information

If you need information on this website in a different format, or any other assistance, please email [email protected].

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person 

Find out how to contact us.

Technical information about this website’s accessibility

Norfolk Safeguarding Adults Board is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden


Many documents are not fully accessible and we believe the time and cost of rectifying the issues would be a disproportionate burden within the meaning of the accessibility regulations. We are in the process of reviewing all documents and will ensure future documents are accessible while working up updating or replacing existing ones.

Preparation of this accessibility statement

This statement was prepared on 8 June 2021. It was last reviewed on 1 June 2021.

This website was last tested on 4 June 2021. The test was carried out by Bigfork Limited.

The website is created using defined templates and blocks, for manual tests we chose a selection of pages that covered all of these templates and block variations. Automated tests were applied to the whole website.