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Non-engagement & missed appointments procedure from Norwich & Central Norfolk MIND

Earlier in the year NSAB’s Safeguarding Adults Review Group received a referral which did not meet the criteria for a full Safeguarding Adult Review. However, there was some important learning from the case. One positive outcome was the development of a ‘Non-engagement and missed appointments procedure’ by Norwich and Central Norfolk Mind.

This policy helps support staff in these situations and will be helpful to other services to adapt as necessary.

Click here to download a copy of the procedure.