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Further Information

Training: courses & strategy

 You can view our NSAB Training strategy here


Safeguarding Adults and Mental Capacity Act training in Norfolk

Book now for spring and early summer.  Demand is very high!

Click here for more information and to book your place.


The following courses, delivered by Norfolk County Council's (NCC) provider St Thomas Training, are open to staff and volunteers from all agencies working with adults at risk of harm.

All training will be via Zoom until at least 31 August 2021

The courses are free to NCC staff and volunteers. The cost for staff from the voluntary, private and independent sector is £25 per half day and £50 per full day. St Thomas have a three for two discount. If an organisation books two places on any of the courses a third can be claimed for free.

Click here for St Thomas Training website to find dates and venues and to book places

Safeguarding Awareness

 A half day course for all staff and volunteers in contact with vulnerable adults who have not previously attended safeguarding training. This course aims:


Developing Safeguarding Practice (Updates – replaces the refresher course)

A half day course for all staff and volunteers who have attended the safeguarding awareness course and require an update and to develop their knowledge and skills of safeguarding adults. This course aims:

  • To enable participants to discuss and develop their safeguarding knowledge and skills in a supportive learning environment. The course will feature safeguarding update and participants will also be encouraged to share examples of work they have undertaken since they completed the awareness and discuss issues they have come across, or practice dilemmas with a skilled and knowledgeable facilitator. Participants will also work with a case study from referral to conclusion of the safeguarding process. Click here for dates and times and to book a place


Safeguarding Know How for Provider Managers

A two day course for managers in the voluntary, private and independent sector to enable them fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves. Click here for dates and times and to book a place


Learning Lessons From Safeguarding Adults Reviews

This course aims:

  • To enable practitioners and managers in any organisation to learn together  in a supportive, non blaming environment about the key themes emerging from Safeguarding Adults Reviews. Delegates will also reflect on what the learning  means for their practice with service users and their communication and joint working with staff from partner agencies.

Safeguarding Adults Reviews are conducted when a service user has died or experienced serious harm and there are concerns about how agencies have worked together to safeguard the person. Often in these cases staff have worked diligently and with great care and concern for the service use but with the benefit of  hindsight an SAR can shine a light on how staff may have been caught up in complex inter agency or family dynamics which made it difficult to accurately assess the risks to the service user or hear the service users voice.

The course will consider our Norfolk SARs and learning emerging nationally throughout the year. Click here for dates and times and to book a place

St Thomas

The training is commissioned jointly by Norfolk County Council and many of the sessions are open to employees of health and social care organisations throughout the county of Norfolk as well as to employees of Norfolk County Council.

Norfolk Adult Social Services pays for all Social Care Workers in Norfolk to have free access to the Care Information & Learning Services website


What’s Safeguarding? Keep safe sessions for service users

Norfolk County Council is pleased to be able to offer a number of free sessions which will be delivered by our excellent safeguarding training provider St Thomas Training. These sessions will offer a safe and supportive environment, for adults with care and support needs, to understand  that they have the right to live free of harm, neglect and exploitation and

  • To recognise when they may be being harmed or exploited
  • To know who to talk to about what they want or need to keep safe
  • How the people working with them  will enable them to exercise choice and control over their lives and ensure that safeguarding is personal to them.

To enquire about having a session at your venue in Norfolk please email: david@stthomastraining.co.uk

Click here for the flyer.


Mental Capacity Act Training

St Thomas Training offer a range of training courses on the Mental Capacity Act which non NCC staff can access. Click on the topic to see dates and venues.

1. Mental Capacity Act Level 1: Awareness

2. Mental Capacity Act Level 2: Complex Decisions

5. Mental Capacity Act Level 5: Best Practice for Best Interests Meetings & Decisions

6. Mental Capacity Act Level 6: Learning Lessons from Court of Protection Cases (NEW for 2019-20 - replaces Level 3)


Suicide Prevention Training 

There is a range of training available on suicide prevention. Details can be accessed via the Norfolk County Council Suicide Prevention pages  on the Norfolk County Council website.

The training section can be found on the ‘Information for Professionals’ page.

Training includes:

  • Free online Suicide Prevention Training - Developed by the Zero Suicide Alliance – A FREE 20 minute online training, which aims to; enable people to identify when someone is presenting with suicidal thoughts/ behaviour, to be able to speak out in a supportive manner, and to empower them to signpost the individual to the correct services or support. This training has been developed to raise awareness of suicide and simple steps that can be taken to prevent it.
  • Suicide Prevention for GP Practices – Delivered by Norwich & Central Norfolk Mind. A 90 minute Suicide Prevention training developed for GP Practice front line practice, including receptionists and other practice health professionals. This is a Level 1 training - to raise awareness of suicide, developed for GP practice staff who may come into contact with those at risk of suicide.
  • Suicide Prevention Workshop - Delivered by Norwich & Central Norfolk Mind. The half day workshop explores the issue of suicide and how we can provide initial help to someone who is suicidal. This is a Level 2 training – to improve knowledge, skills and attitudes of suicide, developed for staff in roles who have regular contact with those at risk of suicide.
  • Applied Suicide Intervention Skills Training (ASIST) – Delivered by Norwich & Central Norfolk Mind. An accredited two day, interactive training that prepares caregivers to provide suicide first aid interventions. This is a Level 3 training – to enhance the knowledge, skills and attitudes for key staff working directly with those at risk of suicide.


Hate incidents & hate crime: click here for FREE online e-learning training