Are you worried about an adult?
Please call 0344 800 8020Further Information
Norfolk County Council receives thousands of notifications from providers about medication errors. Some of these need to be reported as safeguarding concerns and some don’t. But which ones?
To support providers, the Quality Assurance Team of Norfolk County Council and the Norfolk Safeguarding Adults Board (NSAB) have produced new joint guidance. We would like to record our thanks to care providers who gave feedback on this guidance.
It is important to stress that if a medication error doesn’t trigger a safeguarding concern, action MUST still be taken to address the issue. There MUST be a management response. For example, it might be addressed through training or supervision. Remember, doing nothing is not an option.
We are asking all providers to whom this guidance applies to:
Are you a health and social care professional (GP, nurse, GP, Occupational Therapist, Physiotherapist, Speech and Language Therapist, Social Worker, Assistant Practitioner/support worker) visiting care homes? Please tell the managers of care homes you visit about the new guidance.