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Further Information

Financial Abuse

Over 230 professionals and partners from 90 organisations attended the Uniting Norfolk Against Financial Abuse and Scams conference in September 2017 The event jointly hosted by NSAB, Norfolk Trading Standards and Norfolk Fire & Rescue was held as part of the board’s safeguarding adults awareness week. It featured contributions from national experts in the field from Bournemouth University, City of London Police and Norfolk Public Health. The event was a call to action for the county to work more closely together to strengthen its response to financial abuse and scams.

The audience heard a number of very clear messages on the issue, including:

  • 'Scam is a fraud, fraud is a crime, crime ruins lives' – Commander Clark, City of London Police
  • ‘We urge people to report financial crime and to report on behalf of those unable to do so themselves’ – Lorne Green, Norfolk Police and Crime Commissioner
  • ‘Social isolation must be tackled before financial scamming is cracked’ – Professor Keith Brown, Bournemouth University
  • ‘It’s important to understand digital identity and social inclusion online in relation to scams and cyber crime’ – Paul Maskall, Blue Lights Ltd

Click here to download a copy of the financial abuse toolkit.


Professor Keith Brown - The financial impact of scams

Dr S.J. Louise Smith - The health impacts of scams

National Trading Standards Team & Norfolk County Council Trading Standards - Friends Against Scams

Paul Maskall - Risk, value and Inclusion: digital identity

Nadia Smith - Vulnerable victims of door-step and financial crime - How to maximise the chances of effective prosecution

Royal Mail Group - Scam mail and the need for a coordinated response

Inspector Ed Brown - Operation Bodyguard

Steve Musty, Nationwide Building Society - The bank's role in combating scams

WATCH: Scam experts share their tips on how to avoid being duped