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Further Information

Financial Abuse

Norfolk Against Scams Partnership (NASP)

Help make Norfolk a scam free county. The NASP is positive opportunity to bring together all organisations, services, businesses, charities or community groups who can play a role in protecting the public, businesses or customers from scams and fraud. The NASP now has 53 partners working to raise awareness of scams, doorstep crime and fraud to the Norfolk community. 

NASP partners are asked to sign the NASP Charter and will work together to create an action plan to deliver its aims.

All partners big or small can help. Please get your organisations to sign up today.

Click here to find out more about NASP

December 2020 NASP have produced a bright and bold poster to help raise awareness of scams - download a copy of the poster Keep Yourself Safe from Scams

Friends Against Scams

Friends Against Scams (FAS) is a national Trading Standards teams initiative, which aims to protect and prevent people from becoming victims of scams by empowering people to take a stand against scams.  The initiative has been running for four years and over half a million people have already completed the free scams awareness session.

Read more here about the initiative


Are you or your loved ones being targeted by scams? New guide for carers (October 2020)

The National Trading Standards Scams Team, and the National Centre for Post Qualifying Social Work and Professional Practice at Bournemouth University, working in partnership with Lloyds Bank, Halifax and Bank of Scotland have produced NEW guide to help carers of people at risk avoid being scammed. This is an excellent short leaflet and gives information on stopping criminals reaching you followed by helping a friend or relative with their finances.

NSAB would like all family carers or those caring for an older adult to get a copy of this guide, can you help?. If you or your service works with or supports carers please tell about this.

Download your copy Are you or your loved ones being targeted by scams? Help to manage finances and avoid scams for people at risk and those who support them.


National Scams Awareness Campaign 2019

The Norfolk Against Scams Partnership (NASP) supported the 2019 Scams Awareness Campaign 10-23 June.  This was a national campaign and provided us with a great opportunity to raise awareness of scams in Norfolk. 

The campaign ran for two weeks; the first week looked at the group who have the highest detriment from scams (40-60s), and the second week focused on those who are most targeted by scams in volume (older people).                

Click here for additional resources


Scams Conference 2017

Over 230 professionals and partners from 90 organisations attended the Uniting Norfolk Against Financial Abuse and Scams conference in September 2017 The event jointly hosted by NSAB, Norfolk Trading Standards and Norfolk Fire & Rescue was held as part of the board’s safeguarding adults awareness week. It featured contributions from national experts in the field from Bournemouth University, City of London Police and Norfolk Public Health. The event was a call to action for the county to work more closely together to strengthen its response to financial abuse and scams.

The audience heard a number of very clear messages on the issue, including:

  • 'Scam is a fraud, fraud is a crime, crime ruins lives' – Commander Clark, City of London Police
  • ‘We urge people to report financial crime and to report on behalf of those unable to do so themselves’ – Lorne Green, Norfolk Police and Crime Commissioner
  • ‘Social isolation must be tackled before financial scamming is cracked’ – Professor Keith Brown, Bournemouth University
  • ‘It’s important to understand digital identity and social inclusion online in relation to scams and cyber crime’ – Paul Maskall, Blue Lights Ltd

Click here to download a copy of the financial abuse toolkit.


Professor Keith Brown - The financial impact of scams

Dr S.J. Louise Smith - The health impacts of scams

National Trading Standards Team & Norfolk County Council Trading Standards - Friends Against Scams

Paul Maskall - Risk, value and Inclusion: digital identity

Nadia Smith - Vulnerable victims of door-step and financial crime - How to maximise the chances of effective prosecution

Royal Mail Group - Scam mail and the need for a coordinated response

Inspector Ed Brown - Operation Bodyguard

Steve Musty, Nationwide Building Society - The bank's role in combating scams

WATCH: Scam experts share their tips on how to avoid being duped