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Further Information

Financial Abuse

National Scams Awareness Campaign 2019

The Norfolk Against Scams Partnership (NASP) is supporting the 2019 Scams Awareness Campaign 10 – 23 June.  This is a national campaign and provides us with a great opportunity to raise awareness of scams in Norfolk. NSAB is asking all partner organisations to get involved in supporting the campaign. See pages 7 to 9 in the briefing pack (link below) for some easy to do things you use to support the campaign.

The campaign runs for two weeks; the first week looks at the group who have the highest detriment from scams (40-60s), the second week will focus on those who are most targeted by scams in volume (older people). There is flexibility within the campaign to target any other particular audiences you engage with.  The banner for the campaign is: ‘Stop, Report, Talk’.                  

Please see the following link for the briefing: 2019 Scams Awareness Campaign: Briefing 

Click here for additional resources

There will be social media messages to follow during the campaign and you can order posters etc. via the link above.

Click here for the Social Media Pack.

For advice on scams please go via Citizens Advice consumer helpline 0345 04 05 06.  


Norfolk Against Scams Partnership (NASP)

Help make Norfolk a scam free county. The NASP is positive opportunity to bring together all organisations, services, businesses, charities or community groups who can play a role in protecting the public, businesses or customers from scams and fraud.

NASP partners are asked to sign the NASP Charter and will work together to create an action plan to deliver its aims.

All partners big or small can help. Please get your organisations to sign up today.

Click here to find out more about NASP


Scams Conference 2017

Over 230 professionals and partners from 90 organisations attended the Uniting Norfolk Against Financial Abuse and Scams conference in September 2017 The event jointly hosted by NSAB, Norfolk Trading Standards and Norfolk Fire & Rescue was held as part of the board’s safeguarding adults awareness week. It featured contributions from national experts in the field from Bournemouth University, City of London Police and Norfolk Public Health. The event was a call to action for the county to work more closely together to strengthen its response to financial abuse and scams.

The audience heard a number of very clear messages on the issue, including:

  • 'Scam is a fraud, fraud is a crime, crime ruins lives' – Commander Clark, City of London Police
  • ‘We urge people to report financial crime and to report on behalf of those unable to do so themselves’ – Lorne Green, Norfolk Police and Crime Commissioner
  • ‘Social isolation must be tackled before financial scamming is cracked’ – Professor Keith Brown, Bournemouth University
  • ‘It’s important to understand digital identity and social inclusion online in relation to scams and cyber crime’ – Paul Maskall, Blue Lights Ltd

Click here to download a copy of the financial abuse toolkit.


Professor Keith Brown - The financial impact of scams

Dr S.J. Louise Smith - The health impacts of scams

National Trading Standards Team & Norfolk County Council Trading Standards - Friends Against Scams

Paul Maskall - Risk, value and Inclusion: digital identity

Nadia Smith - Vulnerable victims of door-step and financial crime - How to maximise the chances of effective prosecution

Royal Mail Group - Scam mail and the need for a coordinated response

Inspector Ed Brown - Operation Bodyguard

Steve Musty, Nationwide Building Society - The bank's role in combating scams

WATCH: Scam experts share their tips on how to avoid being duped