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Further Information

Coronavirus UK (COVID-19)

This page collects together information and updates to help partners respond to the COVID-19 pandemic. # Click here for the latest government advice and updates #

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NSAB | Position statement on COVID-19 related SAR referrals

Today (Friday 26 June) the Norfolk Safeguarding Adults Board (NSAB) has published a Position Statement on COVID-19 related Safeguarding Adults Review referrals.

The purpose of this statement is to advise all stakeholders and partners on how NSAB will consider any COVID-19 related Safeguarding Adults Review (SAR) referrals it may receive in the coming months. 

Click here to read: Norfolk Safeguarding Adults Board COVID-19 related Safeguarding Adults Review referrals Position statement.

All stakeholders and partners are asked to share this statement with their staff, contacts and networks. Thank you.

As we now move into a new phase of the response to the pandemic, there has been much debate about the possible increase in adult safeguarding concerns that may come to partners’ attention (and subsequently through to Norfolk County Council). It is suspected there may be many potential cases from the pandemic where a person has died which will give Norfolk critical learning to help improve adult safeguarding. 

The position statement sets out how, to enable the best learning possible and to avoid duplication in relation to COVID-19 related SAR referrals, NSAB will meet its statutory duty to conduct a SAR for cases which meet the statutory criteria. Click here to read more about the criteria statutory.

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Safeguarding adults advice for Coronavirus volunteers

Dear Norfolk volunteers,

Firstly a massive thank you for stepping up and showing community spirit in these challenging times. It is wonderful to see people pull together to build resilience. Your efforts are recognised and appreciated

We have created an advice sheet NSAB | Safeguarding adults | Advice for Coronavirus volunteers (published 03-04-2020) to help you see safeguarding adults as intrinsic to your volunteering task – whether it is a making welfare phone call, delivering food packages or walking a dog to help out a neighbour.

The message is simple - if you see something, say something

Please also watch this 3 minute videoSafeguarding Awareness for Volunteers video produced by Waltham Forest Council* - for basic information on safeguarding adults and how to raise a concern. 

If you would like any more information, please explore our website or contact us: nsabchair@norfolk.gov.uk 

* Our thanks to Waltham Forest Council for use of their video.

NEW: 

NHS Health Education England has developed a Covid-19 e-learning programme and the resources are freely available to colleagues working in the NHS, independent sector, and social care.

Follow the link, then select “Resources for Volunteers Supporting Health & Social Care”, then “Volunteer Learning Passport” – there are a range of topics, including Safeguarding Adults / Safeguarding Children.

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Adult safeguarding: General

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Advanced care planning & end of life care

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Advice services |  Norfolk Community Advice Network – Advice Charities

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BAME | Domestic abuse COVID-19: new workplace guidance

Honour Abuse Research Matrix (HARM) network at University of Central Lancashire, together with a panel of leading experts, have developed evidence-based recommendations to help employers safeguard their staff during the COVID-19 lockdown in an inclusive way that recognises and respects the cultural and ethnic diversity of their workforce. 

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Coronavirus scam alert

The Financial Conduct Authority has issued a warning over a surge of coronavirus-related scams. It is urging people not to respond to unsolicited phone calls and emails.
Reports of fraud rose 18-fold last month, according to the latest data from Action Fraud. 

Norfolk Scams Prevention Service (NSPS)

The Norfolk Scams Prevention Service (NSPC) is a FREE and confidential support available to anyone affected by scams and fraud. NSCP is fully operational at the moment and Kami the Co-ordinator can be contacted on 101 x 5483.

Coronavirus scams

The National Trading Standards Scam Team have produced a social media pack alongside their press release and a letter template on Coronavirus scams. 

Please share this material (including the infographic) that has been designed on show to protect yourself and others from coronavirus scams.

Click here for:

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Care homes

Public Health England has produced guidance for residential care providers for support planning and preparation in the event of an outbreak or widespread transmission of COVID-19.

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Domiciliary Care

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Domestic abuse

On the 11th April 2020 the Home Office launched a new public awareness campaign highlighting that if anyone is at risk of, or experiencing domestic abuse, help is still available. The campaign, under the hashtag #YouAreNotAlone, will aim to reassure those affected by domestic abuse that support services remain available during this difficult time. Click here for the Govt tweet which provides a short animated slide with the following message contained:

At home shouldn’t mean at risk. If you or someone you know is suffering from #DomesticAbuse, isolation rules do not apply. Police response & support services remain available. Find support at http://gov.uk/domestic-abuse or call 999 if you are in immediate danger. #YouAreNotAlone.

We are asking all NSAB partners and supporters to use this material on their social media platforms. 

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Easy Read

Thank you to Opening Doors for sharing these easy read documents:

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Gt Yarmouth Refugee & Outreach Support Ltd (GYROS)

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Healthwatch Norfolk

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Health, social care, ambulance service

Do you work in community based health and social care or ambulance services? @NHSEngland have collected guidance to help you respond to #COVID19 into a single place.
Click here for NHSE/I Coronavirus Community based health, social care, mental health trusts and ambulance services.

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Lasting Power of Attorney ( LPA )

Mental Capacity & Deprivation of Liberty Safeguards (DoLS)

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NHS

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GOV.UK Coronavirus Information Service WhatsApp

This new FREE to use service offers official, trustworthy and timely information and advice about coronavirus (COVID-19), to further reduce the burden on NHS services. To use the FREE GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

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Social Care Institute for Excellence (SCIE)

NEW: SCIE COVID-19 resource directory for social care | The new directory of resources and best practice hub includes links to SCIE, government and key sector work on COVID-19. You can filter searches by specific audience, subject term, content or format type to narrow down your search and find the information you need with 260+ resources.

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Useful information: Social distancing/isolation and older people 

COVID-19 vs social isolation
This British Society of Gerontology article looks at the impact technology can have on communities, social connections and citizens during this period of social distancing, with a particular emphasis on older people. Click here to read: COVID-19 vs social isolation by Hannah R. Marston, Charles Musselwhite, & Robin Hadley.

Also of interest:

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Update from GYROS -  a culturally diverse human rights-based service, giving immigration-informed advice to enable people to live safely and legally as equals, and maximise their potential.